SRM Configuration Support

Job No: AIA140
Location: Adelaide, Brisbane, Hobart, Melbourne or Sydney

  • 7 month, part-time project role
  • Play a part in AIA's transformation journey
  • Immediate start

 About us.

Amnesty International is an independent, global movement that campaigns courageously for human rights for everyone.

We're ordinary people from all walks of life, standing together for justice, freedom, human dignity and equality. We use our passion and commitment to bring torturers to justice, change oppressive laws and free people imprisoned just for voicing their opinion. We're independent of any government, political ideology, economic interest or religion to ensure we can speak out on human rights abuses wherever they occur.

Every day we move closer to a world where human rights are enjoyed by all. To do this, we mobilise people, campaign, conduct research and raise money for our work.

At the Australian arm of Amnesty International we are focused on campaigns to improve Indigenous rights, protect and defend the rights of refugees and supporting our priority global campaigns.

About the project 

Amnesty International Australia (AIA) is about to commence an exciting project to implement a new Supporter Relationship Management (SRM) system, migrating from its current custom-built platform to Blackbaud’s Enterprise CRM.

The Configuration Support role is a part-time position offered on a 7-month contract to work with the Project Team to Go Live (October 2018).

The role will work closely with the Business Analysts to produce user guides and documentation to support participants through User Acceptance Testing
(UAT) and in preparation for Go Live.

As we have a rigorous project timeline, the successful candidate would be expected to help the Project Team with other tasks, as required, such as configuring the platform to streamline processes for end users.

About you

You will have:

  • Strong experience in developing end user documentation.
  • Good communication skills, and the ability to work in a collaborative team
  • environment.
  • Ability to manage time and work independently.
  • ‘Hands-on’ attitude; flexible and willing to help with additional tasks.


Benefits and Culture

In return, you will be rewarded with flexible working conditions, a fantastic office environment, and the knowledge that you will be working for an organisation committed to making a difference.  To view some of the fantastic benefits that you will be offered as an employee, please visit our website.

To learn more about this role, please view a detailed Position Description. To keep up-to-date with employment opportunities and news stories at AIA, please follow us on LinkedIn.

If this role sounds like you please apply below by answering a few short questions relating to the selection criteria for this role, and attach your cover letter and CV today!

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